Terms and Conditions

When will I receive my purchase?

If you buy a treat from Owl Loves Panda, it will be carefully wrapped in brown paper with string and posted first class within three days of purchase.

If you have any problems, questions, custom requests, or for any reason are not happy with your purchase, please contact us to arrange a return or replacement. For hygiene reasons, earrings cannot be returned unless faulty.

How much is postage? And do you ship outside the UK?

Yes we ship worldwide. Postage costs to the UK are £1.25 for your first item, and 25 pence for each additional item. Shipping to all other destinations is £2.15 for your first item, and 25 pence for each additional item.

Do I need a PayPal account to purchase from this store?

No, you can pay through paypal using your credit/debit card without having a paypal account. If you would prefer to use another form of payment please contact us before purchasing.

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How can I contact you?

Please use our contact form to send us a message. Alternatively, email us at owllovespanda@googlemail.com and we will get back to you as soon as possible

Want to find out more?

you can follow us on Twitter, visit our shop on UK handmade website Folksy, or check out the Blog for more information, pictures, updates and ponderings ♥